Privacy Policy

At Nuvienia, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you visit our website, make purchases, or interact with our services. We adhere to the General Data Protection Regulation (GDPR) and other relevant data protection laws to ensure your rights are respected.

By using the Nuvienia website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our services.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

• Personal Identification Information: When you create an account, place an order, subscribe to our newsletter, or fill out a form, we may collect your name, email address, postal address, phone number, and payment information.
• Usage Data: We automatically collect information on how our service is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

Nuvienia uses the collected data for various purposes:

• To provide and maintain our service, including processing your orders and managing your account.
• To notify you about changes to our service, such as updates to terms or new product launches.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support and respond to your inquiries.
• To gather analysis or valuable information so that we can improve our service.
• To monitor the usage of our service and identify trends.
• To detect, prevent, and address technical issues or fraudulent activities.
• To send you marketing and promotional communications that may be of interest to you, based on your preferences.

3. Data Storage and Security

Your data is stored on secure servers and we implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security as no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation or respond to valid requests by public authorities (e.g., a court or government agency).
• Protect and defend the rights or property of Nuvienia.
• Prevent or investigate possible wrongdoing in connection with the service.
• Protect the personal safety of users of the service or the public.
• Protect against legal liability.

We do not sell, trade, or rent your Personal Identification Information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Nuvienia aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within one month.

6. Service Providers

We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We ensure that all our service providers are compliant with GDPR and other relevant data protection regulations.

7. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: